Introduction

As a customer of RG TechBrain, you acknowledge that by signing up for an account, you agree to comply with our Web Designing & Web Hosting Terms of Service.

1. The client's approval for work to commence shall be considered a contractual agreement between the client and RG TechBrain.

2. Domain and Web Hosting Renewal:

  • A renewal fee for domain and web hosting services will be charged annually.
  • If a client wishes to transfer their domain or services to another provider, they must request a Secure Code (EPP Code) in writing or via email at least 30 days before the domain’s expiration.
  • The Secure Code/EPP Code will be provided free of cost.

3. Advance Payment & Refund Policy:

  • A 70% advance payment is required before starting work on a website.
  • The remaining 30% balance is due upon completion of the website or before hosting.
  • Once work has commenced, advance payments are non-refundable.

4. Final Payment & Website Launch:

  • The full balance payment must be made upon completion of the website.
  • RG TechBrain reserves the right to withhold website launch until full payment has been received.

5. Delivery & Support:

  • The website will be handed over as a fully functional, completed project.
  • Unless an ongoing support package has been agreed upon, RG TechBrain does not guarantee future support.

6. Security Disclaimer:

  • Cyber threats such as malware, spyware, viruses, and hacking are an unfortunate reality on the internet.
  • While we take all necessary precautions during development, RG TechBrain cannot be held responsible for security issues after website handover.

7. cPanel & Website Modifications:

  • Upon request, the cPanel login credentials will be handed over to the client.
  • Once access has been transferred, RG TechBrain will not be responsible for any modifications made by the client or third parties.

8. Compliance with Laws & Regulations:

  • Websites will be designed according to the client's specifications.
  • It is the client’s responsibility to ensure compliance with applicable online trading laws and regulations.
  • RG TechBrain does not take responsibility for any legal non-compliance. However, we can conduct research on the client’s behalf upon request.
  • For businesses with complex compliance requirements, we recommend seeking legal counsel.

9. Client Ownership & Copyrights:

  • The client guarantees that all text, graphics, photos, designs, trademarks, and other media provided to RG TechBrain for website inclusion are either:
        Owned by the client, or
        Properly licensed for use.
  • The client agrees to indemnify and hold RG TechBrain harmless from any legal claims arising due to unauthorized use of third-party content.

10. Policy Amendments & Jurisdiction:

  • RG TechBrain reserves the right to modify these Terms of Service without prior notice.
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